Frequently Asked Questions

We're licensed in many states and constantly expanding! See a full list of our most up-to-date licensing info here.

Great! We have a Buy Before You Sell program that removes your current home sale contingency and allows you to make a door-to-door move. If you’d like to learn more about our Buy Before You Sell program, please use this link to schedule a call with one of our Customer Experience Reps.

Yes, we offer competitive rates thanks to our proprietary mortgage processing technology. Using technology to reduce unnecessary human involvement significantly cuts the costs of a mortgage. This allows us to pass those cost savings on to you!

We pride ourselves on processing, underwriting, and funding loans faster than any other mortgage firm out there. Our Buy With Cash program guarantees that you will close on time every time. If your mortgage isn't ready on time, we’ll buy the home with cash, and you can still move in on day one. Once your mortgage is ready, we sell the home back to you for the same terms. And don’t worry, you only pay one set of closing costs!

We take on the risk of potentially purchasing the house to leverage that into a commission from brokering or selling the loan.

It depends on the state. Where contracts are "assignable," we do not purchase the home upfront. In states that don't allow assignable purchase contracts, we do purchase the home upfront and write the mortgage after.

This is not a pre-approval; it is proof of funds. You and your agent will know your exact buying power, and you’ll be able to make a contingency-free cash offer on any home within your buying power range. And because you’re making a cash offer, it’s 4X more likely to be accepted, and you can close 50% faster.

That’s not all. The seller won't see the loan terms, so you aren’t required to pay a larger down payment to be competitive!

We support conventional loans, including jumbo loans, and we support VA loans. We currently cannot work with FHA or USDA buyers, but we hope to accommodate those in the near future.

Our absolute minimum requirement is 640, but we prefer 700+. But please know that we’re here to guide you through any exceptions.

Absolutely! We don't force our customers to work with certain agents. No matter who you choose to work with, we guarantee an exceptional experience for you and your agent.

Yes. As with any home purchase, we are legally required to order an appraisal.

For first-time home buyers, the minimum is 3%. For existing homeowners, the minimum is 5%. For investment properties, the minimum is 15% or more, depending on the property type.

Our goal is to help you close in 21 days—twice as fast as the typical mortgage lender who takes 47 days on average to close. Sometimes, we can make it happen even faster than that!

Your only limitations are the parameters for a financeable loan, so it’s easier to focus on what you CANNOT buy:

• No mobile homes, farms, or ranches
• No ‘non-warrantable’ condos
• No properties in a flood zone that do not participate in the National Flood Insurance Program (NFIP)
• Must be habitable

No, you are not required to sell your home to UpEquity.

Any necessary repairs required prior to UpEquity’s purchase of the property will be indicated by our inspection report. These are made clear upfront and are paid by you, the seller.

Unfortunately they are not eligible. Single Family Homes (1-4 units), Planned Unit Developments (PUD's), and Condominiums (<5 units) are properties that are eligible.

Our program is completely free. The associated costs are the same as any mortgage-backed home purchase, such as appraisal and closing costs.

This is not a pre-approval; it is proof of funds. You and your client will know their exact buying power, and you’ll be able to make a contingency-free cash offer on any home within their buying power range. And because your client will be making a cash offer, it’s 4X more likely to be accepted, meaning they can close 50% faster. Additionally, the seller won't see the loan terms, meaning a larger down payment isn't required to be competitive.

We have a program that removes your client’s current home sale contingency. If you’d like to learn more about our Buy Before You Sell program, please reach out to our Agent Success team for more details .

Yes, we offer competitive rates thanks to our proprietary technology. Using technology to reduce unnecessary human involvement significantly cuts the costs of a mortgage. This allows us to pass those cost savings on to your buyer!

It depends on the state, but you always receive your commission after the first purchase of the home, whether it’s UpEquity purchasing it or your buyer. That means that in states where UpEquity is required to purchase the home first (e.g., Colorado), you get your commission even earlier than you normally would!

Because we are a tech-enabled mortgage lender, we can do a complete underwriting of your client in record time before you and your client make an all-cash offer. So, your buyer will know their estimated rate terms upfront.

We support conventional loans, including jumbo loans, and we also support VA loans. We currently cannot work with FHA or USDA buyers.

We make money like any traditional brokerage. There is no extra fee or rate bump for our Buy With Cash service. We see it as a way to earn your business without any additional costs to your client.

Unlike many other buy with cash programs, we don’t mandate or even suggest a title company, and there are no additional title fees like with other vendors. Like any typical transaction, you choose a title company. If you need a recommendation, we’re happy to suggest a company.

Our absolute minimum requirement is 640, but we prefer 700+. Your dedicated Loan Officer can help guide you through any exceptions.

Our goal is always to complete the appraisal in 7–10 days, but we cannot guarantee it will be done within that timeframe.

We conduct in-house due diligence upfront that’s so thorough we’re able to guarantee the cash for your buyer.

Yes, as with any normal transaction, it’s scheduled by an agent.

Your only limitations are the parameters for a financeable loan, so it’s easier to focus on what you CANNOT buy:

• No mobile homes, farms, or ranches
• No ‘non-warrantable’ condos
• No properties in a flood zone that do not participate in the National Flood Insurance Program (NFIP)
• Must be habitable